Privacy Policy & Terms of Service

Last updated: September 2026

Our Commitment to Your Data

The Cat Barn values your trust and commits to protecting your personal information. This policy outlines how we collect, use, and safeguard your details. We collect owner contact information and pet medical histories, including vaccination records and dietary requirements. This data collection is strictly restricted to care requirements, ensuring we provide optimal service for your feline companion.

We maintain strict compliance with data protection and confidentiality protocols, updated September 2026, to safeguard all collected information. Our clear guidelines cover automated logging, SMS communications, and user privacy rights. By using this website or submitting information, you agree to our Terms & Conditions, providing accurate data and using our services lawfully. You may opt out of SMS communications at any time by replying 'STOP' or request assistance by replying 'HELP'.

How We Use Your Information

  • To process boarding reservations, appointments, and service requests.

  • To communicate updates, emergency veterinary alerts, or daily check-ins regarding your pet.

  • To respond to customer inquiries and feedback.

  • To comply with local legal and veterinary regulatory standards.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share necessary details only with:

  • Emergency Veterinarians: In the event your pet requires urgent medical attention during their stay.

  • Service Providers: Third-party tools used for secure payment processing, CRM, or email delivery.

  • Legal Authorities: When required by law or to protect rights and safety.

Data Security

We implement industry-standard security measures to safeguard your personal data. However, please note that no internet transmission is 100% secure.

Contact Us

For any privacy-related questions or data deletion requests, contact us at:

Terms and Conditions & SMS Terms
"By accessing this website and opting into our services, you agree to comply with our general terms and conditions.

SMS Terms: By providing your mobile number, you authorize The Cat Barn to send text messages regarding booking confirmations, service updates, and inquiries. Message frequency varies. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can cancel at any time by texting STOP, or text HELP for assistance."

Email Our Team

Have Privacy Questions?

For any inquiries regarding our data practices, please reach out to our dedicated team.